Support

Need help with SCYN? We're here for you.

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For questions, bug reports, or feedback — we typically respond within 24 hours.

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Frequently asked questions

SCYN is a visual recognition platform that turns logos and images into scannable links. Instead of typing a URL or scanning a QR code, you simply point your camera at a registered logo and get connected instantly.

Open the SCYN app or web scanner and point your camera at a registered logo. The scanner will automatically recognize it and show you the linked destination. Tap the link to open it.

A Disclet is a round image with an invisible link embedded inside. In the SCYN app (invite-only beta) or from your SCYN account on scyn.io, upload an image, enter your destination URL, and SCYN encodes the link into the image. Print it as a sticker and anyone can scan it.

SCYN uses simple monthly subscriptions — Creator is €29/month, Pro is €149/month, and you can cancel anytime. Enterprise pricing is available on request. The Custom Shapes addon is a one-time €9.90 purchase.

Go to your profile settings and select "Delete Account", or use the account deletion page at /account/delete. This removes your account and your personal data; records we must keep by law (e.g. invoices) are retained for the statutory period only. You can also reach us via the contact form above.